Autograph Forums

Hi,

Recently our school bought an extended site license.
As the IT support officer I have been asked to install it on our computers. We currently have a teacher laptop program and also a student laptop program. I attempted to create a network install but this seems to be for pc's connected always to the network. It also didn't give me the option of entering a license. My question is how do I silently install autograph 3.3 with the correct license?

Thanks

Warwick

Try to the license to each laptop program individually... I'm not sure this will work but it's worth a try

I don't think that was the point there.
Thanks for the thoughts.
But I think the point was not having to go to each of 50 teacher laptops and 280 student laptops to install it.

Hi Warwick

Our apologies for the issues you are experiencing

The option you need to use in this case is the Single Computer at Institution (Not on Network) option, using the appropriate serial number

Please contact support@autograph-maths.com for further information regarding this. I'm afraid we cannot discuss sensitive issues such as specific licencing issues in this public forum.

Stephen Whipp