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v3.20 installation - Printable Version

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v3.20 installation - heliopath121 - 06-11-2007 03:14 PM

I seem to be experiencing severe difficulties with installing this...  Upon inserting the disk, absolutely nothing happens on-screen, aside from an AutoPlay dialog opening only a tenth or so of the time.  Attempting to browse the disk from "My Computer" causes a system crash, and attempting to run the setup using "Run" also crashes the system.

Help?


Re: v3.20 installation - Stephen_Whipp - 13-11-2007 02:23 PM

Given that everything seems to fail, I would hazard a guess that you have a corrupted CD. If you get in touch with your dealer they should be able to provide you with a replacement.

Kind regards


Re: v3.20 installation - heliopath121 - 17-11-2007 12:12 PM

Not possible.  It installs on other computers within my household, but not mine personally.


Re: v3.20 installation - Stephen_Whipp - 20-11-2007 01:10 PM

hmmm very odd indeed.

The fact that you cannot even browse the CD would suggest that there is something seriously amiss on your PC (Our CD ROM isn\'t doing anything clever really). This could be either your CD ROM itself, the driver or something up with Windows itself.

What version of Windows are you running?  
Do you experience problems with any other CDs?
Have you experienced any other odd issues on this PC?