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+-- Forum: Using Autograph (/forumdisplay.php?fid=1)
+--- Forum: 2D Graphing Page (/forumdisplay.php?fid=4)
+--- Thread: getting started (/showthread.php?tid=287)
getting started - Carolyn - 13-06-2011 10:08 AM
i have installed Autograph and also adobe shockwave. However i want to show the confidence interval demonstration tutorial to my students. When i go into this page, i get a message, "Adobe shockwave player is now installing" but it never completes this process, so i am unable to show the confidence interval tutorial. Please help - the school IT technician cannot help me either.
Re: getting started - Simon - 13-06-2011 03:10 PM
Dear Carolyn,
Can you please let me know what version of Autograph you are running? (Go to Help > About in Autograph)
Kind regards,
Simon
Re: getting started - Carolyn - 14-06-2011 04:01 AM
I am using Autograph 3.20 (version 3) and my laptop has word 2010 installed.
Re: getting started - Simon - 14-06-2011 03:28 PM
Dear Carolyn,
If you have version 3.20 then you qualify for a free upgrade to 3.3, which does not use Shockwave so the problem will not exist. Please contact the company you purchased Autograph from in order to obtain your upgrade.
Kind regards,
Simon