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Installation error
06-06-2008, 07:20 PM
Post: #1
Installation error
Hi,

I am just installing V3.10 on a machine and I have got the following error:

Error 1904.Module
C:\\windows\\system32\\macromed\\flash\\flash.ocx
failed to register. HRESULT -2147319780. Contact your support personnel

I have got a screen print I can email if needed.
Its a Windows XP Pro machine.

Cheers.
Steve
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09-06-2008, 03:14 PM
Post: #2
Re: Installation error
Hi Steve,

If you are installing Autograph on a stand-alone machine you can ignore this message.  Basically when you install Autograph it also installs Flash.  The version of Flash that you have on your machine is newer than the version Autograph wants to install and the Autograph installer does not handle this well (this is fixed in the latest version of Autograph - 3.2).

Hope this helps,

Simon
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09-06-2008, 03:18 PM
Post: #3
Re: Installation error
Hi Simon,

Thanks for the reply. That\'s a good help.

Cheers,
Steve
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