Please fix the pen tool and make it better

[libmanagain]

Hi folks,

Always need to start by saying I love Autograph before I make a criticism.

PLEASE make the pen tool more responsive - it's horrible folks, really bad. The pen is very unresponsive to my wacom pad - just atrocious refresh rate. The refresh rate is so bad I have to copy my graphs and bring them into Notateit to annotate the graph for my students.

Also, I think we need to have various size tips for the pens, also a highlighter with a transparency setting and also definitely have the pen pressure sensitive.

Making these changes would be a big boost to Autograph. I'm sure this change will pay off.

All the best,
Your Autograph friend,
Libman(aka Greg)

[Support]

Hi Libman,

Thanks for the feedback, we like the ideas for the new features but it is odd that it seems unresponsive with a Wacom tablet. Douglas Butler uses a Wacom tablet all the time with much success. Can you send some more details of your setup and we'll investigate.

Best wishes,

Simon

[libmanagain]

Hi SImon,

Not sure what statistics that I could give you. I'm working in windows 7. I am using a Toshiba laptop - high end. I am using a large Intuos Wacam tablet.

The issue appears to be refresh rate. This problem only occurs in Autograph and no other program. As I write the script will not occur immediately or not at all.

Wish there were more pen tip sizes as well as colors. And also a highlighter would be great. See some of the pen features in Open Sankore.

All the best,
Libman
aka Greg From Maine

Autograph is still one the best teaching tools that I have

(09-02-2012 08:55 AM)Support Wrote:  Hi Libman,

Thanks for the feedback, we like the ideas for the new features but it is odd that it seems unresponsive with a Wacom tablet. Douglas Butler uses a Wacom tablet all the time with much success. Can you send some more details of your setup and we'll investigate.

Best wishes,

Simon

[Support]

Hi Greg,

Have you had a chance to try the scribble tool on a different laptop or with a different tablet device? Could you please do a screen recording using jing to show us how the scribble is behaving?

Best,

Simon

(09-02-2012 10:24 AM)libmanagain Wrote:  Hi SImon,

Not sure what statistics that I could give you. I'm working in windows 7. I am using a Toshiba laptop - high end. I am using a large Intuos Wacam tablet.

The issue appears to be refresh rate. This problem only occurs in Autograph and no other program. As I write the script will not occur immediately or not at all.

Wish there were more pen tip sizes as well as colors. And also a highlighter would be great. See some of the pen features in Open Sankore.

All the best,
Libman
aka Greg From Maine

Autograph is still one the best teaching tools that I have

(09-02-2012 08:55 AM)Support Wrote:  Hi Libman,

Thanks for the feedback, we like the ideas for the new features but it is odd that it seems unresponsive with a Wacom tablet. Douglas Butler uses a Wacom tablet all the time with much success. Can you send some more details of your setup and we'll investigate.

Best wishes,

Simon

[libmanagain]

I got my department to buy a few copies of Autograph but only one colleague uses it and he also has the same problem. It appears to be a refresh rate issue from what I can tell. My wacom can be used wirelessly or I can use it via USB. Also I have a small Wacom Bambo. The problem occurs with both tablets.

Yes, I can do a recording. I have Camtasia. Give me a half hour and I'll have something for you.

Greg

(09-02-2012 10:44 AM)Support Wrote:  Hi Greg,

Have you had a chance to try the scribble tool on a different laptop or with a different tablet device? Could you please do a screen recording using jing to show us how the scribble is behaving?

Best,

Simon

(09-02-2012 10:24 AM)libmanagain Wrote:  Hi SImon,

Not sure what statistics that I could give you. I'm working in windows 7. I am using a Toshiba laptop - high end. I am using a large Intuos Wacam tablet.

The issue appears to be refresh rate. This problem only occurs in Autograph and no other program. As I write the script will not occur immediately or not at all.

Wish there were more pen tip sizes as well as colors. And also a highlighter would be great. See some of the pen features in Open Sankore.

All the best,
Libman
aka Greg From Maine

Autograph is still one the best teaching tools that I have

(09-02-2012 08:55 AM)Support Wrote:  Hi Libman,

Thanks for the feedback, we like the ideas for the new features but it is odd that it seems unresponsive with a Wacom tablet. Douglas Butler uses a Wacom tablet all the time with much success. Can you send some more details of your setup and we'll investigate.

Best wishes,

Simon

---

Cant seem to attach an mp4. hmmmmm...

Greg

(09-02-2012 10:51 AM)libmanagain Wrote:  I got my department to buy a few copies of Autograph but only one colleague uses it and he also has the same problem. It appears to be a refresh rate issue from what I can tell. My wacom can be used wirelessly or I can use it via USB. Also I have a small Wacom Bambo. The problem occurs with both tablets.

Yes, I can do a recording. I have Camtasia. Give me a half hour and I'll have something for you.

Greg

(09-02-2012 10:44 AM)Support Wrote:  Hi Greg,

Have you had a chance to try the scribble tool on a different laptop or with a different tablet device? Could you please do a screen recording using jing to show us how the scribble is behaving?

Best,

Simon

(09-02-2012 10:24 AM)libmanagain Wrote:  Hi SImon,

Not sure what statistics that I could give you. I'm working in windows 7. I am using a Toshiba laptop - high end. I am using a large Intuos Wacam tablet.

The issue appears to be refresh rate. This problem only occurs in Autograph and no other program. As I write the script will not occur immediately or not at all.

Wish there were more pen tip sizes as well as colors. And also a highlighter would be great. See some of the pen features in Open Sankore.

All the best,
Libman
aka Greg From Maine

Autograph is still one the best teaching tools that I have

(09-02-2012 08:55 AM)Support Wrote:  Hi Libman,

Thanks for the feedback, we like the ideas for the new features but it is odd that it seems unresponsive with a Wacom tablet. Douglas Butler uses a Wacom tablet all the time with much success. Can you send some more details of your setup and we'll investigate.

Best wishes,

Simon

---

Simon, go here:

http://deeringmath.com/simon/

Greg