Autograph Forums - All Forums

Calculating Area of 2D shapes

Wed, 22 May 2013 07:35:18 +0100

Hi All

If i generate any 2d shape, is there a way of calcutating area of the enclosed shape? I have been entering equations of sides to find areas via rectangle method. Year 8 teachers here would like to do this on autograph without using an equation based area approach. Is this possible?

Thank you for your time

Kind Regards

Joe

Suggestion: On Autograph Keyboard

Sun, 19 May 2013 13:37:50 +0100

Hi all,

It would be great to have access to the Autograph Keyboard at any point by a keyboard command. For example, if the Edit Axis window is open and one is changing labels, say to theta along the horizontal axis, if the keyboard is not up one does not have access to any of the symbols. Of course if the keyboard is up already then there is no problems. BUT, as I said being able to prompt the keyboard at any time would be convenient.

Thanks,
Libman

Toolbars locked on win7 but not XP?

Tue, 23 Apr 2013 13:53:28 +0100

Afternoon,

We are running Autograph V3.3 on a RM CC4 network and that it has come to light, that when installed on a win 7 desktop the toolbars at the top of the screen become locked, but on an XP os they can be manoevered out the way to increase screen space. We were looking at a permissions issue to begin with, but even running the program in local admin account the toolbars still seem to be locked!

It is the same package that is deployed to win xp and win 7.
Has anyone else experienced this and is there a workaround?

Thanks in advance

Issue with Autograph 3.20 on exit

Mon, 22 Apr 2013 05:15:12 +0100

Autograph Version 3.20
Windows 7 6bit

When exiting Autograph 3.20 the software crashes and faults on owl620vu.dll exception code 0xc0000005

Uninstall

Sun, 21 Apr 2013 00:40:30 +0100

autograph 3.3 is installed on my windows XP pc and is taking up space I don't have so need to uninstall it. However I have accidently deleted the uninstall program.

Please Help

Tangent Graph

Wed, 10 Apr 2013 11:56:46 +0100

Hello again:

I am trying to dynamically create my own version of the tangent graph (on its own, without sin and cos) using the unit circle as per what I observed in the Autograph "Extras". I think I am almost there, but just to get the line length to plot the standard graph properly is my last hurdle (I am still an Autograph newbie, and Simon helped me with the parabola issue!). It is taking too much time, so this is a sort of lazy option for me If anyone can assist me, would be much appreciated!

Regards
EpsilonGamma

Dynamic Graphing of Vertical Line Segment Length

Sun, 07 Apr 2013 21:18:04 +0100

Good day:

Given that I start with the graphs of two parabola, one concave, the other convex, that 'overlap' between their points of intersection. A vertical line between the two graphs will have a varying length when x is varied between the two intersection points. How can I dynamically plot this varying length graphically, showing students that this length is itself represented by a quadratic equation, and therefore they can calculate the line's maximum length? It would be nice to do the same for other graph configurations for calculating minimum lengths too!

Hope someone can help!

[attachment=24]

URGENT: Different graph than Excel gives me

Mon, 04 Mar 2013 07:04:55 +0000

When plotting in my polynomial function (y=0.0113x^2 - 43.434x + 41947) that Excel has given me as it is the best fitted line for my data set, it will not intersect the exact same data set that I have put in into Autograph. My graph is higher up on the y-axes and is not intersecting any of my points. However when I change the y-intersect so the equation becomes y=0.0113x^2 - 43.434x + 41934, it intersects my points. Why is it so?

Textbox - adding other values

Tue, 26 Feb 2013 11:59:35 +0000

Hi

Textbox is great and makes intelligent choice. For example click on graph and the default text is the current equation.

e.g. Equation 1: {{y =√(2x − 5)}}

Is there documented the full range of "variables" (the part in the double curled brackets) that can be entered in the textbox?

For example, in addition to the graph equation I want to show the maximum and minimum values for x if I am showing the effect on the range of restricting the domain to (say) -2 < x < 3.

Thanks

Clive

Results box updating

Wed, 13 Feb 2013 10:20:12 +0000

Hello,

I don't know if the following is intended behaviour of the results box. There is an easy work around.

I plot a 2d graph, say y = x^2. Then I select the graph, right-click and select "Find Area" in the pop out box. I then select one of the 4 methods, say "rectangle -".

The value for the approximate area displays in the status line. If I choose to display the Results Box it slides from the right and shows the same area value. If I now double left-click the area approximation it turns black and the area calculation options dialog re-opens. I select a new area approx method, say trapezium rule, and select OK. The area value in the status bar refreshes but the Results Box does not add the new area value.

I can get round this in two ways.

1) Delete the area approximation and recreate it. This will put a new entry in the results box. This is a bit clumsy because you lose the dynamic nature of showing that change in method from rectangle to trapezium changes the approximation of the area value in the RB.

2) A better solution is to click the area approximation strips and create a text box for that which will be automatically populated with whatever is the current value of the area. This is vivid and achieves the demonstration of the change of area resulting from change of area approximation method.

Do you think the Results Box should add a new entry when the area approx technique is changed or is it difficult to detect this change and post a new value?

Clive

Autograph DirectX Requirements

Thu, 31 Jan 2013 08:14:07 +0000

Hi

Could anyone please advise what the DirectX requirements are for Autograph? Are all of the following needed to draw 3D graphs?

DirectDraw
Direct 3D
AGP Texture

Thanks

Autograph and Citrix

Fri, 25 Jan 2013 13:55:02 +0000

Hi

I've installed Autograph 3.2 on a Citrix VDI in a box virtual desktop. When I try to run a 3D graph it comes up with the message "There has been a problem opening a 3D graph page. This could be due to your graphics card or driver not supporting directx 9.0. Please refer to the documentation..."

Is there any way to get this to work on a virtual desktop?

Thanks

Please, read this first

Fri, 18 Jan 2013 14:17:47 +0000

A Kindly Note to Autograph Users Wishing for Technical Support

Before contacting our support team about an issue you have with the installation or running of Autograph, (either through this forum or via phone/email), you need to ensure that you have and provide as much pertinent information as possible in the initial request.

Pertinent information typically including the following (in no particular order)

A detailed and full description of the problem, including
- Steps required to replicate it, (please test that repeating the steps again does cause the issue before contacting us),
- Screen shots where possible*
- Any error messages/numbers provided
Platform information about the client and server, including where applicable
- Hardware
  - CPU Speed and Model,
  - RAM,
  - Free Hard-drive Space,
  - Graphics Hardware
- Operating System
  - Version (XP, Vista, W7 e.t.c.),
  - Service Pack,
  - DirectX version,
  - Flash Version,
  - Shockwave version (if Autograph earlier than Version 3.3)
- Network Deployment Strategy/Technology
- Other Stuff perhaps including:
  - ISP for internet connection
  - Details of Proxy Servers
  - Firewall Details
  - Antivirus details
  - Network security policies which might impact
Knowledge of your licence details (unless contacting us to get them)
Precise version of Autograph. It is not enough to just say Autograph version 3 for instance... We need to know the sub version in order to help.

Please remember that there are any number of computer configurations and we know nothing about your particular one, unless we have organised a remote support session, and fixing these issues is often not an immediately simple answer, most issues can be down to several possible causes. We have in past for instance, received many an email along the lines of (Autograph isn't working, how can I fix it?), with no further information. All such a request does is mean we have to then ask you for information which should have been provided in the initial request for assistance, wasting your time as much as ours.

* When sending screenshots, you should use an art package such as Paint to create a JPG or PNG of the shot and then attach each image individually, with appropriate file names. Unfortunately the common method of Using Word, often results in the shot being too small to read at our end.

Kind Regards

Stephen Whipp
Technical Support Manager
The Autograph Team.

Autograph Version Compatability Guide

Fri, 18 Jan 2013 12:23:50 +0000

The following represents our officially tested and supported Operating Systems. Autograph may be compatible with other OS, with or without potential problems.

Version 2: Is no longer officially supported at all. It was never tested beyond Windows 98/ME and Windows NT4.

Version 3.0 to 3.11: supports Windows XP, Server 2000 and Server 2003 installations.

Version 3.2: supports Windows XP (SP2 or greater), Vista, Server 2000 and Server 2003

Version 3.3: supports Windows XP (SP2 or greater), Vista, W7, Server server 2003 and Server 2008/2008 R2.

* Limited testing of Windows 8 shows that 3.3 is compatible with this OS, however we do not officially support this OS yet.

** Beginning with Version 3.3 we also provide a Apple Mac Version, see MAC Support Section for further information about OSX version support.

*** Earlier versions are supported on the Apple MAC, through Parallels, Virtual PC or Bootcamp. Linux support can be provided for all versions through WINE

General Network Installation FAQ for Windows ( Version 3.3/3.3.10)

Fri, 18 Jan 2013 11:15:55 +0000

In this post I shall address some very common questions/solutions which have been raised regarding version 3.3.

-------------------------------------------------------------------
Important Notice

It is very important that you are using our latest installer (3.3.10) before proceeding. If you are using the original 3.3 release then there are several potential difficult to resolve problems which are fully resolved in the latter release. this can be downloaded from here .

Also this information relates to the Windows version of our software. A Separate Post will be provided for Apple MAC support.

-----------------------------------------------------------------

1) Is Autograph Compatible with RM CC3/CC4 Networks

Yes, Autograph works fine under these environments and the procedure is identical in both. To install it

1) download our network installation guide
2) follow the steps for creating an administrative image on the server
3) Ignore the second part of the Network Installation Guide, instead: Add the MSI created by the administrative installation (not the original downloaded MSI) as an Existing Windows installer package in Application Wizard
4) If the shortcuts are not extracted correctly during this process then you may need to perform a standard single machine installation of the vanilla MSI and then copy the shortcuts from the All Users area, as per RM recommendations
4) Deploy out to a test station
5) Follow Stage 3 of the Network Installation Guide to activate your server licence for Autograph.
6) Follow your standard steps for deploying/testing Autograph to the required clients on your network.

2) How can we successfully add Autograph to an image?

If you have a 3.3.10 licence you will have been provided with a Single Computer at Institution (Not on Network) Serial Number. If not then you should contact your dealer to provide you with one this upgrade from 3.3->3.3.10 is free of charge and only necessary in this instance.

Once you have such a serial number you can then use your standard imaging technique to create/add Autograph to an image. If you activate the captured installation using the Single Computer... workflow. This will pre-activate the image and you can then successfully deploy this out to your stations.

3) During activation I am told it cannot connect to the server and I should check my internet connection, but my connection is fine. What can I do?

There are several things which can cause this particular problem, commonly the presence of a proxy server, firewall e.t.c. which is blocking the attempt to connect on port 80.

As a first point of call, when using a proxy server check the proxy settings configurable on the 'Activate Now' green dialogue box.

If this doesn't solve the problem, or you don't use a proxy then please ensure that you grant Autograph an exception in your firewall or disable it temporarily (the former is definitely the recommended option).

thirdly if you are not performing a student/teacher at home installation then you can use the activate via email option.

If performing a student/teacher at home installation however then please contact our support team at support@autograph-maths.com

4) I have been told I need to use the Autograph Installer Customiser to Licence my copy of Autograph yet I cannot find it?

Your information/guide refers to a previous version of Autograph. Autograph 3.3 no longer uses the customiser, instead a process of integrated software activation is provided for licensing.

5) I have performed the network installation according to your guide, but when I run Autograph I get a message telling me it cannot open the licence file?

This means that one or more steps during the administrative installation have not gone to plan, this can be easily fixed however

1) open Regedit and browse to HKLM\Software\Eastmond Publishing Ltd.\Version 3.3\LicenceLocation
2) Ensure this is pointing to the UNC path (\\Server\ShareName) to the share where your licence file resides on the server. If wrong then see below for advice on fixing this network wide
3) Now Browse to where you requested the licence be on the server. Ensure that
a) this has read/write permissions for all users of Autograph (Everyone, or Authenticated Users group). Ensure this is true both for the Share and the Underlying Folder on the server. These are different things but can both be accessed through the properties window for the folder.
b) ensure it holds a copy of the licence file 'Autograph3.3.10.lic'. If missing this can be found in the root of your downloaded network package/CD.

Now try running Autograph on the machine and see if it can now access the licence file. At this point Autograph should hopefully be working. If not then please contact support@autograph-maths.com for further assistance

If this has been fixed then you will need to deploy the change out to the rest of your clients.

Under Server 2008: this is most easily done (providing you are running an active directory based domain) by using a GPO object to send out a fragment to the required machines. See here for instructions on doing this

Under Server 2003: Export the changes on the client (above) to a regfile. Then configure a script on a GPO object to apply this to the machine... See here for instructions on doing this.

I receive a message saying The Registration Entry already Exists when trying to 'activate via web'

This is usually caused by the network serial number being used for single machine installations, this will not work as the serial number can only be used on up to 5 hardware. For Single Computer installations, the Single Computer at Institution (Not on Network) Serial Number should be used.

If you have accidentally done this you can contact our support department who can reset this for you at our discretion.

Kind Regards

Stephen Whipp
Technical Support Manager
The Autograph Team.

Application error

Thu, 13 Dec 2012 10:29:17 +0000

I'm trying to roll out a network version of the programme using the following method.
1. Install msi on a machine and enter network key. Obtain unlock code, key in and then test application. It works without a problem.
2. Create a GPO using Server 2003,with downloaded and tested msi.
3. Create separate msi with the 2 licence files taken from tested workstation: activation.agc and Autograph3.3.10.lic.
4. Apply GPO to test Microsoft XP SP3 workstation and test after installation. Autograph works without a problem.
5. Apply GPO to 2003 Active Directory to install in various workstations.
6. Application fails on all workstations with the following error:

Faulting application agraph.exe, version 3.30.10.0, faulting module msvcr80.dll, version 8.0.50727.4053, fault address 0x000149d1.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 61 67 72 ure agr
0018: 61 70 68 2e 65 78 65 20 aph.exe
0020: 33 2e 33 30 2e 31 30 2e 3.30.10.
0028: 30 20 69 6e 20 6d 73 76 0 in msv
0030: 63 72 38 30 2e 64 6c 6c cr80.dll
0038: 20 38 2e 30 2e 35 30 37 8.0.507
0040: 32 37 2e 34 30 35 33 20 27.4053
0048: 61 74 20 6f 66 66 73 65 at offse
0050: 74 20 30 30 30 31 34 39 t 000149
0058: 64 31 0d 0a d1..

7. Check installation files on failing workstation. Licence files are there in default location, Directory structure looks identical to the tested and working workstation. Anybody any idea why the installation roll-out is not working the same as the original successful one? Is there a clue in the fact that the application doesn't read the licence file before it comes up with the error?

Shockwave installing

Fri, 07 Dec 2012 09:17:17 +0000

Hi

We have Autograph 3.20 installed via Microsoft App-V which has been working fine, a member of staff has tried to run some Extra simulations by going File>>New Extras Page and then for example confidence intervals.

We then just get a screen saying Adobe Shockwave is installing, it just hangs on this screen and the progress bar never moves. I have installed the latest version of Shockwave on a machine and tested and it does the same thing.

Any ideas?

Regards
James

RM CC4 installation

Tue, 27 Nov 2012 11:01:40 +0000

Hi,

Has anyone tried/had problems installing Autograph 3.3 on to an RM CC4 network. We have a mixture of FAT and thin Windows 7 SP1 clients on a Windows Server 2008 R2 virtualised network.

Many thanks.

"Angles" option not showing

Wed, 21 Nov 2012 12:36:14 +0000

Hello,

I am trying to show the size of an angle between two line segments. However, once I select the two lines (or 3 points) I do not get the option "Angles". I only get "Angle between lines" and the angles shows up in a dialog box. Is this because I have an older version of Auto graph?

Also, whenever I measure an angle, it seems to give me the angle from a certain bearing, and not just the angle I want. If there a place to format angles?

Thanks

implicitly defined equations and tangent lines

Mon, 19 Nov 2012 21:41:38 +0000

Hi folks,

Again kudos to Autograph and I always look forward to upgrades.

Is there a reason why implicitly defined equations, which can be graphed, cannot show a tangent line at a point placed on the graph?

In teaching Calculus it's wonderful to have students see the graphs of implicitly defined equations when one of the variables cannot be isolated but I would love to see the ability of tangent lines to be added to these graphs.

All the best,
Greg, aka libmanagain